The digital revolution as some call it has brought many benefits and conveniences to people worldwide. It has certainly made travel easier and, in many ways, more interesting. Travel destinations can be explored on smartphones, information combed, and bookings made. Digital devices have unchained business people from their desks and allowed real-time communications through many […]

Bleisure is not a word to be found in any dictionary yet, but despite this it is a hot trend in tourism. It can be defined as a combination of business and leisure travel. Whereas tourism statisticians prefer to put visitors in neat boxes, the growing numbers of bleisure travelers are bound to confound the […]

Will Technology Reduce Business Travel?Digital technology advancements such as video conferencing seem to be a good substitute for business travel. Some examples of such web conferencing software products are Highfive, RingCentral Meetings, Samepage, Blackboard collaborate, and webinato. They offer features such as electronic hand-raising, shared whiteboard, applications sharing, presentation streaming, and on-demand webcasting. Video conferencing […]

Anxiety and Worry in the Age of PermanxietyDestination safety and security is a destination attribute that is extremely important to travelers. In todays global world, however, negative geopolitical events such as the series of terrorist attacks that took place in London and Paris have become all too frequent occurrences. The impact of these negative events, […]

Culturally-Oriented Hotel Amenity and Service DesignIf you are to stay at a hotel, what kinds of services do you expect? While your expectations can vary by what types of hotel you are staying at (e.g., luxurious amenities would be expected for high-end hotels), cultural backgrounds of guests can also influence their preferences, and thus hotel […]

In recent years, with the ready availability of online consumer reviews, consumers have increasingly resorted to online reviews for information and decision support. In fact, according to Forrester Research, more than 80 percent of online consumers consult others reviews when making purchasing decisions. Online consumer reviews have become a major assistive mechanism for consumer decision […]